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UNI-MLC Migrant Help Desk was set up to render aid and advocacy services to migrant workers against exploitation and abuses at work places. Unlike many other similar services provided by other organizations, UNI-MLC’s Migrant Help Desk operates purely on a not for profit basis. Its aims and principles are strongly anchored only in their wish to genuinely render services to the migrant workers in Malaysia.



UNI MLC Migrant Help Desk has been recognized by the UNHDR as a dependable and trustworthy center that is able to solve and produce positive results on behalf of Working Refugees is in itself a great honor for this organisation. As such, UNI MLC Migrant Help Desk desire neither political mileage nor financial profits from their efforts.

Starting their operation from a single location in Kuala Lumpur, today UNI-MLC migrant workers Help desk is spread across 22 locations. One can find UNI MLC Help Desk operating in all Malaysian States. Apart from 2 fulltime and 1 part-time paid staff, the rest of the 22 staff including the President of UNI MLC, Mr. Shafie B.P. Mammal are working on a volunteer basis without any remuneration. All the staff at the Migrant Help Desk had worked hard to recover unpaid salaries, wages, compensation, insurance owed to the migrant workers from various sending countries amounting to total of RM 1 million to date. Unlike the standard practice of demanding 10% to 15% (RM 100,000 to RM 150,000 for the RM 1 Million) of any payout that is due to a migrant worker by others, UNI-MLC’s Migrant Help Desk expects just a simple “thank you” from those relieved victims of exploitation and abuse.



UNI-MLC Migrant Help Desk has also managed to defuse tensions between migrant workers and their employers amicably through their interventions in various issues including Occupational, Safety and Health (OSH). The UNI-MLC Migrant Help Desk also plays crucial role as a bridge or liaison between relevant government agencies, insurance firms, hospitals, police, varies authorities and migrant workers. There will be greater opportunities for UNI-MLC Help Desk to ceaselessly provide its services for a long time to come.



OSH issues is also in its list of task and concerns. UNI-MLC migrant desk approach the OSH issues by working closely with Malaysian National Institute of Occupation, Safety and Health (NIOSH) on policy matters. However, in matters involving individuals or groups concerning OSH, the UNI-MLC Migrant Help Desk is tasked to intervene directly of behalf of the victims. There had been much success to date.



UNI-MLC Help Desk has also proposed to include awareness raising campaigns on HIV AIDS and other venereal diseases that migrant workers could easily fall victim to as one of our concern. Pamphlets, highlighting the scourge of the diseases particularly AIDS will hopefully be printed in the migrant workers languages soon and distributed to them.



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UNI MLC Help Desk details are as followings:-

UNI-MLC Migrant Help Desk

Tingkat 1, Bangunan PSM

No. 17B, Jalan Bangsar

59200 Kuala Lumpur



Tel : 603-2282 0555, 603-2282 5350,

Fax : 603-2282 0555, 603-2282 1015

Email : unimlc@tm.net.my

Email : shafie@asetuc.org



Contact Persons: Bro. Mohamed Shafie BP Mammal (Director) - 6013-393 0110

Sis. Faziahtun Akhmar (Migrant Workers Coordinator)

Bro. Raja Kumar (Migrant Workers Coordinator)

UNI Malaysian Liaison Council (UNI MLC) comprises of 40 trade unions and, 120,000 members in Malaysia representing the workers in the service industries. UNI MLC members are affiliates of Union Network International (UNI) Global Union that represents 15.5 million members all over the world.