News

UNI Finance's Oliver Roethig welcomed the declaration of ver.di and the saving banks. "It shows the common interest workers and banks have in providing good service to customers. It reinforces our campaign on sales and advice. Many of the aspects align with UNI Finance's model charter on responsible sales of financial products.

The joing declaration contains the most important principles in six points on transparency and comprehensibility in terms of advising customers, the organisation of variable pay systems, education and continuous training from advisory and management culture.

“Now it is a question of implementing these guidelines in the branches so that sales pressure is overcome through realist targets. The purpose is to achieve good and fair advice for customers across the country,” said the head of the finance sector in ver.di, Uwe Foullong.



In parallel ver.di members representing saving bank employees agreed principles on fair working conditions (Potsdam Declaration). These complement the guidelines which saving banks promote with the slogan: "fair, human, close by" (Fair, Menschlich, Nah). The actual working situation can be checked against these principles and can be hold up as a mirror to the line managers.



See related files for joint declaration and Potsdam Declaration (German).