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Dexia, the world’s biggest lender to local authorities, has faced serious financial challenges in the past two years, mainly linked to unsound financial investments. This report focuses on how Dexia Bank Belgium has responded to the considerable challenges resulting from the financial and economic crisis, and how the transformation of its workforce has been managed under these circumstances. It specifically emphasises the role of the social partner organisations at different levels (European, national, local), their role in the change management process and the impact of restructuring on employment.



For the case study, see related files

For the overall report "Financial services: challenges and prospects", see related articles.

For the Eurofound's work on financial services, see: http://www.eurofound.europa.eu/emcc/content/source/eu10001a.htm.