News

Concerned over pay, health care and other benefits, a majority of the workers at an AT&T Mobility call center in Oklahoma City gained representation this week through card check. The 106 workers, formerly employed by Dobson Communications, will be represented by Local 6016, reported District 6 Vice President Andy Milburn.

The workers are the second group of Dobson employees who have gained representation with CWA following AT&T's purchase of the company earlier this year. In August, 250 customer service representatives at a former Dobson call center in Boardman, Ohio, gained representation through card check.

Local 6016 Vice President Ron Dye worked closely with inside leaders to win support for their union. The call center is located close to two other CWA-represented AT&T call centers and the workers realized the benefits of having a union. In addition to pay and health coverage, the workers sought representation so they could have due process in dealing with workplace issues.