Call Centre Action in Colombia

Publié: 9 Novembre 2009
Google translate: 

 Colombia's telecom union USTC visited many Telefonica workplaces, including Telefonica Moviles, Atento, and Telebucaramanga, during Call Centre Action Month. The union distributed material, provided information to workers and asked people to sign Tell Telerfonica post cards.



USTC met with many of the difficulties unions face every day in organising and defending worker rights in Colombia, such as restrictions on access to workplaces, harassment by security staff (, as shown in this photo) and a widespread fear among workers. Despite their fear of reprisals, harassment and intimidation by management, 55 workers signed the post card.



USTC and its members are hopeful that the Call Centre Action Month activities will enable Telefonica workers to obtain fair working conditions and to further develop and strengthen their union.