Global Action in support of Boston Mission 14 July
Action 1: Workers to call customer help/care lines in Santander in your local country about Boston mission on 14 July. Support script attached with leaflet.
Action 2: Visit local branches to speak to manager about the leaflet on Boston. Can manager explain and record your concerns.
Action 3: Email customer care email system about the leaflet on Boston.
Action 4: Add your own logo's and the UNI logo to the leaflet and hand it out at your local branch.
Script for the call or visit:
“I’ve seen a leaflet about the Sovereign/Santander bank in the US intimidating workers who want to form a union in the US. I am very concerned about this.
I know in my country workers can join a union in this bank. Can you please explain why US Sovereign bank is intimidating workers? How can I reach Mr Botin, president of Santander to tell him my concerns?”.
Santander Contact information for some countries:
UK
Leeds 0871 522 5858 customersupport@santanderconsumer.co.uk
Redhill 0871 200 4150 customerservices@santanderconsumer.co.uk
http://www.santanderconsumer.co.uk/contact_us.html
Santander can also be contacted here:
https://secure.santander.com/formularios/Corporativo/contacto_en.jsp
This form can be used for all people who speak English
US
Dial 1 877 768 2265, press 1 for English, press 1 for accounts, press 6 to talk to an agent.
Contact them online by visiting https://customerservice.sovereignbank.com/ and filling the statement into the “Ask a Question” field.
Santander can also be contacted here:
https://secure.santander.com/formularios/Corporativo/contacto_en.jsp
This form can be used for all people who speak English.
Brazil
Phone: 4004-3535 or 0800-702-3535
Contact Santander online by visiting
http://santander.com.br/portal/gsb/script/templates/GCMRequest.do?page=3354
And filling out the form.
Brazilian Portuguese speakers can contact Santander here:
https://secure.santander.com/formularios/Corporativo/contacto_br.jsp
Spain
Phone: 902 24 24 24 Contact Santander online by visiting
https://secure.santander.com/Formulario_WM/formularios/santandercentralhispano/superlineaP.jsp
And filling out the form.
Santander can also be contacted here
https://secure.santander.com/formularios/Corporativo/contacto_es.jsp
and filling out the form. People from all countries who speak Spanish can contact them here.
Chile
Customer Service number: 600 320 3000
Contact them online by visiting http://www.santander.cl/formularios/formulario.asp
Santander can also be contacted here
https://secure.santander.com/formularios/Corporativo/contacto_es.jsp
and filling out the form. People from all countries who speak Spanish can contact them here.
Uruguay
Telephone: 02 132 48 88 Email: atencionalcliente@santander.com.uy
Santander can also be contacted here
https://secure.santander.com/formularios/Corporativo/contacto_es.jsp
and filling out the form. People from all countries who speak Spanish can contact them here.
Argentina
Phone: 4345-2400 or 0800-999-2400 or 0800-222-3643
Email: info@srconcierge.com.ar
Santander can also be contacted here
https://secure.santander.com/formularios/Corporativo/contacto_es.jsp
and filling out the form. People from all countries who speak Spanish can contact them here.
Portugal
Phone: 21 864 02 00 Email: consumo@santanderconsumer.pt
Santander can also be contacted here
https://secure.santander.com/formularios/Corporativo/contacto_es.jsp
and filling out the form. People from all countries who speak Spanish can contact them here.
Don't forget to let us know what you are doing and take some photos or video for us to add to the blog: